Privacy Policy







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A. General

In this policy, the words “we”, “our”, and “us” refer to Vivitsu and the privacy mechanism outlined identify personally identifiable or personal information that may be collected, how such information is used, and the choices you have regarding our use of this information.

In addition to the terms stated in Terms of Service provided under this Website/mobile application (together “Platform”), we are committed to protecting your privacy. Authorized representatives of Vivitsu on a need to know basis only use any information received from you. We constantly review our systems and data to secure your personal information. We will investigate any complaint or such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible. Any User who does not agree with any provisions of this Privacy Policy and the Terms of Service is required to leave the Platform immediately. Should you disagree with this Policy (defined below) and still continue to access the Platform and provide your personal information, Vivitsu disclaim all the liabilities arising therefrom and it shall be assumed by your continued use of the Platform that you have accepted the Policy and any other online terms and conditions available on the Platform.

B. Applicability

This privacy policy (“Policy”) applies to all Users who access the Platform and are therefore required to read and understand the Policy before submitting any Personal Information (defined hereinafter). If you have inadvertently submitted any Personal Information to Vivitsu prior to reading the Policy statements set out herein, and you do not agree with the manner in which the Personal Information is collected, stored or used, then you may access, modify and delete all information stored about You by writing to us at help@Vivitsu.com. Vivitsu is keeping personal data of the User, and every User is also entitled to require Vivitsu to delete and destroy all such information (but not that of other Users).

Vivitsu has taken all reasonable precautions to treat Personal Information as confidential with industry standards that it has implemented to protect from unauthorized access, improper use or disclosure, modification and unlawful destruction or accidental loss of the Personal Information.

C. Access

User are allowed to access the Platform, register for courses and avail services available with Vivitsu as a guest and without creating an account on the Platform or providing any Personal Information, Vivitsu takes no responsibility or validate the information provided by the guest, except as otherwise required under any law, regulation or an order of competent authority. In order to have access to all the features and benefits on our Platform, a User is required to first create an account on our Platform. To create an account, a User is required to provide Personal Information as may be required during the time of registration. Other information requested on the registration page, including the ability to receive promotional offers from Vivitsu, is optional. Vivitsu may, in future, include other optional requests for information from the User to help Vivitsu to customize the Platform to deliver personalized information to the User. Without User’s agreement, Vivitsu will not share, rent or sell any Personal Information with third parties in any way other than what is disclosed in this Policy. Vivitsu may keep records of telephone calls received and made for making enquiries, registered courses, feedback or other purposes for the purpose of rendering services effectively and efficiently.

D. Personal Information

“Personal Information” shall mean the information which identifies the User, name, identification number, email address, age, phone number, password or any financial account information provided to Vivitsu at the time of registration or any time thereafter.

E. Automatic Information Collection

Our system collects information that is sent over the internet without your control. Some examples of the information we collect and analyse include the Internet protocol (IP) address used to connect your computer to the internet; login; email; password; computer and connection information such as browser type and version, operating system, and platform; course enrolled history, which we sometimes aggregate with similar information from other users to create features, reports such as popular courses, most used features etc; the full Uniform Resource Locator (URL) click stream to, and from our Platform, including date and time; cookie number; courses or videos you viewed or searched for; the email id you used to call our customer service.

During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain page, course and videos, page interaction information (such as scrolling, clicks and mouse overs), and methods used to browse away from the page.

F. Information Security

To protect the security of your Personal information during transmission, we use Secure Sockets Layer (SSL) software, which encrypts information you input. To prevent unauthorized access to sensitive information, it is important for you to monitor those who have access to your password and to your computer, laptop or any other device through which your account can be accessed. Be sure to sign off when finished while using a shared computer.

G. Use of your personal information

While availing our services you will provide access to Vivitsu with your Personal Information. If that information is wrong, you can request us to modify or delete the same. Vivitsu will take all reasonable measures to ensure that the Personal Information is modified and used for rendering services to you and as otherwise in compliance with laws. When editing or deleting Personal Information, we may ask you to verify your identity before we can act on your request. Vivitsu may at its discretion reject any request that is contrary to law, requires un-reasonable technical efforts. We do not assure that we will delete all residual copies and archives made by any third party without our knowledge and consent.

Vivitsu shall use your Personal Information to communicate with you. The said communication can either be by calls, text or emails. If at any time you wish to not receive any communication from our end you can opt-out of the same by writing to us on info@thevivitsu.com

H. Exceptions

Your Personal Information may be shared with third parties who have a need or authority to receive such information, if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to comply with (i) in response to any authority having to receive such information under law (ii) any order of court (iii) detect, prevent, or otherwise address fraud, security or technical issues (iv) protect against harm to the rights, property or safety of Vivitsu, our users or the public as required or permitted by law.

I. Refund/Cancellation Policy

All payments are final and no refunds will be issued. In case of any complaint please contact Customer Service at info@thevivitsu.com